“I would have no hesitation in recommending Axians from a professional service and support perspective to any customer.”

Alain Pouget
VP EMEA Services, Juniper Networks

Award Winning Services

Juniper awards Axians ‘UK&I Support Services Partner of the year 2016’

November 17, 2016

Juniper Networks announced its 2016 Juniper Partner Award winners, spotlighting the outstanding achievements and commitment from the company’s top channel partners in the areas of sales, customer service excellence, technology expertise and service specialisations.

Axians were delighted to be presented with Juniper Networks’ ‘Support Services Partner of the Year’ award at the recent Partner Summit in London on 15 November 2016 that brought together partners and customers from across the UK.

Juniper Elite and Partner Support

Manufacturer Confidence

Axians is Juniper’s premier UK elite partner with considerable experience in the design, delivery and support of Juniper Networks. A Juniper Global Support Partner for over 12 years we have the breadth and depth of knowledge to be able to support some of the industry’s largest and most complex global networks.

We are recognised by Juniper Networks for our technical capabilities and networking expertise:

“Support Service Partner of the Year” 2008, 2009, 2010, 2012, 2013, 2014 and 2016
“Partner of the Year” in the UK on numerous occasions

STATUS

Juniper’s “Elite Portfolio”

“Implementation Specialist”

“Operate Specialist” statuses

ACCREDITATIONS

Partner Professional Services Specialist (PPS)

Partner Support Services Specialist (PSS)

Partner Elite (PE)

Partner Support Cloud Partner (PCP)

Partner Support Champion (PSC)

Axians was the first partner in the UK to hold both PPS and PSS accreditations and we employ some of the highest qualified technical staff in Juniper Networks products. We hold more than $24 million in spares and have recently invested a further $4.5 million in additional lab and testing equipment as part of our development partnership with Juniper.

Our Juniper Accreditations:

Juniper Networks Support
Juniper Networks Support
Juniper Networks Support
Juniper Networks Support
Juniper Networks Support

Axians Juniper Support Differentiation

  • Largest Juniper support partner in Europe
  • Largest Juniper support partner in Europe
  • 40 Service Providers under Axians support
  • 24x7 Global Support Operations Centre based in UK
  • Team of 16 SOC/Advanced Technical Support (ATS)
  • 8 x JNCSP (Ent, SP, Sec) Accreditations
  • 16,738 Juniper items covered by Axians 24x7 operations (T, MX, EX, QFX, SRX)
  • Dedicated Support LAB for fault replication
  • Axians Spares assets of $24m
  • Service Delivery Managers (Service Reviews)
  • ITIL v3 Service Management Methodology
  • Dedicated Focal ATS engineers*
  • Regular roadmap and technical updates
  • * Additional service option for customers
EXPERIENCE IS THE DIFFERENCE

Contact us now to find out more about he we can support your network to deliver your business

HIT THE BUTTON!

“Axians are a trusted Juniper Service Partner, consistently delivering a high level of service across the entire portfolio of Maintenance, Professional and Advanced Services.  The capabilities and range of their Services available to Juniper customers, make them a ‘go to’ Partner, always delivering a professional service and ensuring a remarkable customer experience to our mutual customers.  The Axians Total Lifecycle of Services demonstrates their wide expertise and knowledge ensuring that they are not only a true partner but a Trusted Advisor to their customers.”

Tanya Gregory, Lead Service Partner Manager UKI and North Europe

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