We are confident that our support services for your Juniper network infrastructure will reduce your operational expenditure, be more comprehensive, and to a higher standard than your existing supplier.
Your customers deserve the best service from you, right?
The network has to deliver and applications need to run at optimum performance to meet high user expectations. Support needs to be a partnership, meaning you can be an agile and responsive business delivering excellence to your customers.
You want peace of mind and time to increase customer value
We’ve already mentioned partnership. But it’s so important we’ve done it again. Supporting the network needs a shared focus and a full lifecycle of services. With our extensive engineering and sparing resources, we deliver the full package giving you peace of mind.
So you will need a partner with the experience and pedigree to deliver
We take support seriously, and our accreditations show it. With 15 years of supporting critical and complex network environments, we are globally recognised for our award-winning Juniper Premium Support Partner status. We are the best partner to have in your corner.
View the Axians Managed Network Services for Juniper Brochure
Axians Support and Service Capability Difference:
BUSINESS AND OPERATIONAL BENEFITS
- Dedicated account team
- Access to a wider multi-disciplined PS team
- Speed of Decision Making and Response
- Access to Senior Management (Flat Structure)
- SPOC for multi-vendor support
- Regular On-site Presence
- Strong working relationship
- Flexibility Around Services
- Strong, Established Relationship
STATUS
- Largest Juniper support partner in Europe
- Dedicated NOC/Advanced Technical Support (ATS)
- Multi-million investment in Spares assets
- ITIL v3 Service Management Methodology
- Regular roadmap and technical updates
ACCREDITATIONS
- UK based Network Operating Centre (NOC) staffed on a 24x7x365 basis
- Remote 3rd Line Technical Support, available 24×7
- Service Management including regular service reviews covering service quality and continuous improvement
- Dedicated Focal ATS engineers*
- Dedicated Support LAB for fault replication
- Full range of Juniper hardware and software solutions covered by Axians 24×7 operations
* Additional service option for customers
Let us prove it!
Mike Chester is the Managed Services Director at Axians UK with over 30 years of extensive experience in running successful support services for some of the UK’s largest and most complex network installations. We’re giving you the opportunity to engage directly with Mike to discuss your network support challenges or requirements.
If improving your network support is important to you, simply complete your details in the form below and Mike will be in touch: